Dental practices and private clinics
At 08:00 everyone calls. Now someone answers.
Bookings, rescheduling and cancellations in the same morning queue. Blixtflow answers the clinic phone, books the right practitioner in the calendar and leaves every health question to you – the AI never gives medical advice.
Try free for 14 days Try a call
- No phone queue at 08:00
- Books, reschedules and cancels
- Health questions go to your staff
- Personal identity numbers masked before AI
Monday 08:00
Everyone calls at once. Everyone gets an answer.
Scroll through the morning. Every call is picked up straight away and sorted – booked, rescheduled, cancelled or passed on to the staff.
Try it yourself
Choose what the patient is calling about.
The receptionist knows what it's allowed to do – and what it should leave to you. Click a call and see what happens.
The patient is calling about …
Incoming call070-203 32 03Booked
Hi! I'd like to book a check-up, it's been a while.
Welcome! Tuesday 09:40 with Dr Sofia or Thursday 15:00 – which suits you best?
What happens next
- Booked in the calendar · Tue 09:40
- Confirmation sent by SMS
- Call saved with a summary
Example. The receptionist follows the treatments, times and rules you set up – and passes anything health-related on to you.
The appointment card
What do the calls that never get through cost?
Move the sliders. The appointment card works out what dropped calls in the morning queue could be worth to the clinic.
Appointment cardVitsippans Tandvård
Dropped calls / month168
Patients who go elsewhere50
Value per visitSEK 900
Could be lost per monthSEK 45,400
Blixtflow StartSEK 1,799 / month
Whenever the patient likes – the receptionist still answers.
Worked example: calls per day × 21 working days × share who book elsewhere × value per visit. Telephony is charged per minute on top of the plan. Prices exclude VAT.
Every channel, every language
Patients get in touch however they like. You see it all in one place.
Phone, SMS, email, web chat, Facebook and Instagram land in the same inbox. The receptionist answers in Swedish, Arabic, English, Norwegian, Danish, German, Spanish and more – with several voices to choose from.
- SVKan jag flytta min tid?
- ARهل يمكنني تغيير موعدي؟
- ENCan I move my appointment?
- NOKan jeg flytte timen min?
- DAKan jeg flytte min tid?
- DEKann ich meinen Termin verschieben?
- ES¿Puedo cambiar mi cita?
InboxIdeal forDental carePhysiotherapyNaprapathsChiropractorsPrivate practices
Privacy
Bookings – not patient records.
Blixtflow is built for appointments, calls and messages. It is not a patient-record system, and the AI gives no medical advice – health questions are always passed on to you.
Blixtflow handles
- Booking, rescheduling and cancelling
- Questions about opening hours, prices and address – from your knowledge base
- Calls that become tickets with a summary
- SMS confirmation when booking
Blixtflow does not handle
- Clinical record-keeping – that stays in your patient-record system
- Medical advice and assessments
- Diagnoses or treatment suggestions
- Health questions – they go to your staff
Masked before AI
My personal identity number is YYMMDD-NNNN••••••-••••
- The patient says their personal identity number
- Blixtflow masks it instantly
- The AI only sees ••••••-••••
Swedish personal identity numbers (personnummer), card numbers and IBANs are masked before anything reaches the AI.
Identity numbers masked
Swedish personal identity numbers (personnummer), card numbers and IBANs are masked before anything reaches the AI.
DPA in the app
You accept the data processing agreement (DPA) directly in the app.
Roles and private channels
Decide who sees what – reception, practitioners and management.
Two-factor authentication
Two-step sign-in for everyone on the team.
GDPR tools
Data access requests, right to be forgotten and retention periods.
In short
What is an AI receptionist for dental practices and clinics?
An AI receptionist for dental practices and private clinics is a voice assistant that answers the clinic's phone and books, reschedules and cancels appointments in the calendar – even when everyone calls at 08:00. In Blixtflow, the customer service platform from Blixtgo Agency AB, the AI never gives medical advice: health questions become tickets for the staff. Blixtflow is not a patient-record system, Swedish personal identity numbers are masked before the AI sees them, and calls, SMS, email and web chat land in the same inbox.
Last updated October 2026
Blixtflow for clinics at a glance
- Ideal for
- Dental care, physiotherapy, naprapaths, chiropractors and other private practices
- Phone
- The AI receptionist answers around the clock – no queue when the clinic opens
- Booking
- Books, reschedules and cancels with the right practitioner – SMS confirmation
- Health questions
- Never answered by the AI – they become tickets for the staff with a summary
- Patient records
- Blixtflow is not a patient-record system and does not connect to one
- Privacy
- Personal identity numbers masked before AI, DPA in the app, GDPR tools
- Languages
- Swedish, Arabic, English, Norwegian, Danish, German, Spanish and more
- Price
- From SEK 1,799 per month for the whole clinic · 14 days free
Up and running before the next morning queue
- 1
Connect the clinic phone
Plus SMS, email and web chat.
- 2
Add practitioners and treatments
With duration, price and what goes to the staff.
- 3
Let the clock strike 08:00
The receptionist takes the queue.
Questions and answers
Common questions from clinics
Is Blixtflow a patient-record system?
No. Blixtflow handles bookings, phone and messages. You keep patient records as usual in your record system – Blixtflow does not connect to it.
Does the AI give medical advice?
No. The receptionist never assesses symptoms or treatments. Health questions become a ticket for the staff with a summary of the call, so the right person can call back.
How are personal identity numbers and other sensitive details handled?
Swedish personal identity numbers (personnummer), card numbers and IBANs are masked before anything is sent to the AI. You accept the data processing agreement (DPA) directly in the app and have tools for data access requests, forgetting a person and retention periods. Roles and private channels control who sees what.
Where do the bookings end up?
In Blixtflow's calendar, with day, week and month views, which can sync with Google Calendar and Outlook. You add practitioners and treatments with duration, so the right time is booked with the right person. There is no other connection to patient-record or booking systems beyond that.
Does it suit physiotherapists, naprapaths and chiropractors?
Yes. Anything built on booked appointments works the same way – dental care, physiotherapy, naprapathy, chiropractic and other private practices.
Which languages does the receptionist speak?
Swedish, Arabic, English, Norwegian, Danish, German, Spanish and more – with several voices to choose from.
What does it cost for a clinic?
From SEK 1,799 per month for the whole clinic, with 14 days free and no lock-in period. Telephony is charged per minute.
14 days free
Try it with real customers. Then decide.
Connect your email and website chat in minutes. No installation, no credit card. After 14 days, the choice is yours.
- No credit card
- No lock-in
- Nordic support