AI receptionist
The receptionist that never misses a call.
Blixtflow’s AI receptionist answers your number around the clock, in your customer’s language. It books appointments in your calendar, sends an SMS confirmation and leaves a summary for the team – while you get on with what you do best.
Try free for 14 days Hear the voices
- Answers 24/7
- 7+ languages, many voices
- Books into your calendar
- Included in every plan
How a call works
One call. Seven things that happen on their own.
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1It rings
Answers straight away – even at three in the morning
The receptionist picks up on the second ring with your company name. In the middle of the lunch rush, on a Sunday or when everyone is in a meeting.
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2Greets
Speaks your customer’s language
Swedish, Arabic, English, Norwegian, Danish, German, Spanish and more – with its own voice for each language. If the customer switches language mid-call, so does the receptionist.
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3Understands
Knows what you offer
Services, prices, opening hours and your own answers come straight from the knowledge base. When an existing customer calls, the receptionist recognises the number.
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4Books
Books straight into the calendar
Free slots come from Google Calendar, Outlook or the built-in calendar. It can reschedule and cancel, too.
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5Confirms
The customer gets a confirmation
An SMS or email with the time goes out before the call has even ended. Fewer no-shows, fewer questions afterwards.
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6Reports
The team gets the whole call
Recording, full transcript, a summary, sentiment and lead level – as a ticket in the same inbox as your email.
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7Hands over
Transfers the call when needed
If the customer wants to speak to a person, the receptionist transfers them according to your rules and hours. If nobody is free, it becomes a ticket with everything that was said.
In short
What is an AI receptionist?
An AI receptionist is a voice assistant that answers a company’s phone, understands what the caller wants and gets the job done – books an appointment, answers a question or transfers the call – without anyone on the team having to pick up. Blixtflow’s AI receptionist is part of Blixtflow, the customer service platform from Blixtgo Agency AB, and saves every call as a ticket in the same inbox as email, chat and SMS.
Last updated October 2026
Facts about Blixtflow’s AI receptionist
- Available
- 24 hours a day, every day
- Languages
- Swedish, Arabic, English, Norwegian, Danish, German, Spanish and more – many voices per language
- Phone number
- A number of your own, or forward your existing one
- Calendars
- Google Calendar, Outlook / Microsoft 365 or the built-in calendar
- Confirmation
- SMS or email to the customer
- After the call
- Recording, transcript, summary, sentiment and lead level
- Price
- Included in every plan, from SEK 1,799 a month for the whole company
Have a listen
One receptionist. Seven languages.
Choose a language and press play. The receptionist greets you just as it does when your customers call.
Hej och välkommen till Lumea Skin! Vad kan jag hjälpa dig med?
Swedish · Standard Swedish · Finland Swedish
Voices to choose from
- Voice 1 · Warm
- Voice 2 · Calm
- Voice 3 · Upbeat
- Voice 4 · Crisp
- + more voices
The examples are recorded with sample voices. In Blixtflow you choose from many natural voices per language – and different dialects.
Do the maths
What does it cost to answer the phone?
A full-time receptionist is worth every penny – but costs more than their salary and is there 40 hours a week. Move the sliders and compare with the AI receptionist.
Example only. Holidays, pension, sick leave and a workspace come on top for an employee. Each plan includes a number of minutes a month; extra minutes are charged per minute started. Assumption: 30% of calls come in outside office hours.
Difference per monthSEK 33,427
Difference per yearSEK 401,124
Hours a week someone answers
198Calls a month outside office hours that would otherwise have gone to voicemail
More than answering
One receptionist, many jobs.
Choose what the receptionist should do – one goal or several at once.
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Books appointments
Books, reschedules and cancels in your calendar, with a confirmation to the customer.
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Answers questions
Prices, opening hours and your most common questions, straight from the knowledge base.
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Switchboard
Puts callers through to the right colleague according to your rules and hours.
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Captures leads
Asks what you want to know and tags the call as hot, warm or cold.
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Customer service
Takes the enquiry and makes sure the right person gets it, with everything that was said.
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Takes messages
Notes down what the customer wants and when you can call them back.
And on top of that
- Call back with AI
- If–then flows with ready-made templates
- Hangs up on sales and scam calls
- Price lists that update themselves
- Locations with their own hours
- Insights, reports and CSV
- Alerts at 80 and 100% of your minutes
- Several receptionists with their own numbers
Compare
Receptionist, answering machine or AI?
| Employed receptionist | Ordinary answering machine |  Blixtflow AI receptionist | |
|---|---|---|---|
| Answers outside office hours | No | Takes a message | Yes, 24/7 |
| Languages | One or two | One | 7+ with many voices |
| Books appointments in the calendar | Yes | No | Yes |
| Confirmation to the customer | Manual | No | SMS or email straight away |
| Summary for the team | Manual | No | Automatic after every call |
| Recording and transcript | No | Only the voicemail | Yes, in the ticket |
| Cost per month | ≈ SEK 39,426 | Low | From SEK 1,799 |
Up and running in fifteen minutes
- 1
Choose a number and voice
A number of your own, or forward yours. Choose the language and voice.
- 2
Tell it about you
Services, prices, opening hours and calendar.
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Let it answer
Listen to the first calls and fine-tune. After that, it runs itself.
Questions and answers
Common questions about the AI receptionist
What is an AI receptionist?
An AI receptionist is a voice assistant that answers a company’s phone, understands what the customer wants and gets the job done – books an appointment, answers a question or transfers the call. In Blixtflow every call becomes a ticket with a recording, transcript and summary.
Does it sound like a robot?
No. You choose from many natural voices per language and give the receptionist your company name. It answers calmly and clearly, and switches language if the customer does.
Which languages does the AI receptionist speak?
Swedish, Arabic, English, Norwegian, Danish, German, Spanish and more, with its own voice per language and different dialects. How many languages are included depends on your plan.
Can we keep our phone number?
Yes. Forward your existing number to the receptionist, or choose a new number in Blixtflow.
How does it book appointments?
The receptionist fetches free slots from Google Calendar, Outlook or the built-in calendar, books, reschedules and cancels – and sends a confirmation by SMS or email.
What happens if the customer wants to speak to a person?
The receptionist transfers the call according to your rules and hours. If nobody is available, a ticket is created with the recording and summary, so you can call back.
How much does an AI receptionist cost?
It is included in every Blixtflow plan, from SEK 1,799 a month for the whole company. A number of minutes a month are included and counted per minute started; extra minutes are charged, and you get an alert at 80 and 100 per cent.
How quickly can we get started?
Most businesses are up and running in fifteen minutes: choose a number and voice, tell it about your services, prices and opening hours, and connect your calendar. You can try it free for 14 days, no credit card needed.
Can the receptionist call customers back?
Yes. With Call back with AI, the receptionist calls the customer for a purpose you set – to book an appointment, for example.
Can we have several receptionists?
Yes, each with its own number: one in Start, two in Team and five in Pro.
What about sales and scam calls?
You can set rules so the receptionist hangs up on sales and scam calls – without anyone on the team having to answer.
How is personal data handled in calls?
Calls are saved as tickets in Blixtflow with roles and permissions. Swedish personal identity numbers (personnummer), card numbers and IBANs are masked before any text is sent to the AI.
14 days free
Try it with real customers. Then decide.
Connect your email and website chat in minutes. No installation, no credit card. After 14 days, the choice is yours.
- No credit card
- No lock-in
- Nordic support